{"id":484,"date":"2022-09-13T18:44:17","date_gmt":"2022-09-13T18:44:17","guid":{"rendered":"https:\/\/ipraj.com\/?p=484"},"modified":"2022-09-13T18:44:17","modified_gmt":"2022-09-13T18:44:17","slug":"recalibrating-customer-success-amid-an-economic-downturn","status":"publish","type":"post","link":"https:\/\/ipraj.com\/?p=484","title":{"rendered":"Recalibrating Customer Success Amid an Economic Downturn"},"content":{"rendered":"<p><a href=\"https:\/\/smg.io\/3LeT8LC\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/www.cmswire.com\/-\/media\/778d21ff79354efeb8ca3f5e12846f95.ashx\" alt=\"\" \/><\/a><\/p>\n<p>Many companies are facing mounting uncertainty amid a looming economic downturn and for both companies in the private and public tech sector, they are seeing slowing investor enthusiasm. To navigate this challenging time, companies looking to recession-proof their business must focus on driving revenue growth \u2014 which ultimately comes from long-term customer retention. Since retention is a company&#8217;s best growth strategy, now is not the time to pull back on investment in customer support and success.<\/p>\n<p>&nbsp;<\/p>\n<p>Source: <em><a href=\"https:\/\/smg.io\/3LeT8LC\">Recalibrating Customer Success Amid an Economic Downturn<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many companies are facing mounting uncertainty amid a looming economic downturn and for both companies in the private and public tech sector, they are seeing slowing investor enthusiasm. To navigate this challenging time, companies looking to recession-proof their business must focus on driving revenue growth \u2014 which ultimately comes from long-term customer retention. Since retention is a company&#8217;s best growth strategy, now is not the time to pull back on investment in customer support and success. &nbsp; Source: Recalibrating Customer Success Amid an Economic Downturn<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/ipraj.com\/index.php?rest_route=\/wp\/v2\/posts\/484"}],"collection":[{"href":"https:\/\/ipraj.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ipraj.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ipraj.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ipraj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=484"}],"version-history":[{"count":1,"href":"https:\/\/ipraj.com\/index.php?rest_route=\/wp\/v2\/posts\/484\/revisions"}],"predecessor-version":[{"id":485,"href":"https:\/\/ipraj.com\/index.php?rest_route=\/wp\/v2\/posts\/484\/revisions\/485"}],"wp:attachment":[{"href":"https:\/\/ipraj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ipraj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ipraj.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}